Virtual

Reception

Convert missed calls into booked appointments

ABOUT

Us

Studio 9 Digital Solutions builds premium virtual reception and workflow systems that help businesses capture every inbound opportunity and convert it into booked revenue. We specialize in call handling, scheduling workflows, and clean handoffs that reduce front-desk load while improving the customer experience. Our deployments are fast, structured, and designed to work with your existing tools before adding deeper automation. Every setup is tailored to your policies, hours, and escalation rules—so it sounds professional and performs reliably. We measure success in outcomes: fewer missed calls, faster follow-up, and more confirmed bookings.

Benefits

More Bookings.Less Chaos.

A premium phone experience that captures every request and routes the next step automatically.

Never Miss a Call

Overflow + after-hours coverage that captures real appointment requests.

Built for booking

Short, efficient call handling that moves callers to a clear next step.

Clean handoffs to staff

Every call becomes a structured summary your team can act on immediately.

priority routing for urgent calls

Escalation rules tailored to your office—no guessing, no drama.

professional patient experience

Consistent tone, polished delivery, fewer awkward dead ends.

measurable results

Weekly reporting on captured calls, qualified requests, and booked outcomes.

How it Works

A Simple Install

A Serious Upgrade

01

We gather your hours, services, routing rules, escalation policy, and “never say” policies.

Setup
Day 1-2
02

We implement a proven booking flow for new patients or clients, existing ones, and urgent calls.

Call Flows
Day 3-5
03

You run test calls. We tighten phrasing, routing, and handoffs until it’s ready for rollout.

Testing
Day 6-9
04

Start after-hours first. Expand to overflow calls during peak times once it’s proven.

Go Live
Day 10

Explore

Our
Services

Choose a clean starting point. Expand when performance is proven.

virtual reception

After-hours + overflow call coverage that converts callers into appointment requests.

Booking Workflows

Turn every call into a repeatable process your team can execute fast.

OPerations Automation

When you’re ready, we connect deeper workflows to reduce staff load.

Custom Integrations

For businesses with specific routing, multi-location rules, or unique escalation needs.

What Your Team Receives

No transcripts. No clutter. Just next steps.

01

Caller name, number, intent, urgency, preferences, and recommended next action.

Workflow Card for Every Call
02

Urgent calls, new patients, pricing requests, insurance requests—clearly labeled.

Priority Flags
03

Calls captured, qualified requests, staff-confirmed bookings, response time.

Weekly Performance Snapshot
Faq
How Fast can you launch?

Most businesses and clinics go live in under 7 days for after-hours coverage. the average install takes about 10 days depending on the level of integration.

Does this replace my front desk?

No. It supports your front desk by capturing overflow and after-hours calls, then sending clean handoffs. You keep control.

Will it book appointments directly?

yes, however Phase one captures appointment requests and preferences and routes them to your team for confirmation. Deeper scheduling automation can be added after performance is proven.

What happens with urgent calls?

We follow your escalation policy—priority routing, transfer rules, and clear safety language.

Do we need to change our systems?

Not at the start. Phase one works with your current workflow. deeper Integrations are optional and phased in later.

How do we measure results?

We track captured missed calls, qualified appointment requests, and staff-confirmed bookings—weekly.

Is this right for multi-location businesses?

Yes. We can route by location, service type, and office hours with clean handoffs.

What does pricing look like?

We’ll recommend the right package after a quick call based on call volume, hours, and level of intergration.

UP